Getting Started

What is Identity Verification / KYC?

KYC is a verification process run by our compliance/legal team and stands for "Know Your Client". In MEX Digital, you are required to complete our compliance check to allow withdrawal or access to Fiat in the platform.

The Account Verification process is extremely simple at MEX Digital:

  1. Simply create your account by submitting your name, email, password, phone number, and country of residence, as well as agreeing to our Terms and Conditions, click here to create an account on our platform.
  2. Once you have registered your account and have logged in, go to Identity Verification to begin the KYC process.  Follow the prompts to fill in the required information.  
  3. On this page you will be required to provide a Valid Proof of ID and Proof of Address (optional).  To become a verified client that can trade on MEX Digital, please ensure you submit the appropriate verification (KYC) documentation:

Notes about KYC and how it is related to what you can trade:

  • If you only submit your Proof of ID (without an embedded address) and pass that verification, you will be able to deposit and trade in Fiat & Crypto, however, can only withdraw in Crypto.
  • If you submit your proof of ID (with an embedded address) or both proof of ID & proof of address and pass that verification, you will be able to deposit, trade, and withdraw Crypto and Fiat.

 

Note:
MEX Digital does not offer our services to nationals of the USA and Japan.
MEX Digital does not offer our leveraged products to clients residing in Australia.
MEX Digital does not offer our services to applicants residing in the USA, Japan, and OFAC Sanctioned countries.

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