Getting Started

What documents do I need for account opening?

Upon successful registration, an account will be created allowing you access to deposit & trade Crypto.  However, to gain access to deposit & withdraw Fiat, an account must complete the identification procedures for the purpose of Anti-Money Laundering and Counter-Terrorism Financing laws. The checklist below contains the information we require, and further details may be requested to verify your identity.

Individual (KYC)

To complete KYC verification, you must provide one of the following primary documents: 

  • Passport
  • Drivers Licence
  • National Identity card

 

The primary document must be: 

  • Valid and legible 
  • A full coloured copy, if providing your Passport
  • A coloured copy of the front and back, if providing your Driver’s Licence or National Identity Card

 

Using a primary document, an auto Compliance check will attempt to verify both identity & residential address.  If successful, the account will have a fully verified status to access deposit, trade & withdraw both Fiat & Crypto.  However, if only the identity was successfully verified, the account will have access to deposit and trade in Fiat & Crypto, however, can only withdraw in Crypto.  To allow access to Fiat withdrawal, you must provide one of the following secondary documents: 

  • Bank Letter 
  • Bank Statement 
  • Government Issued Document 
  • Utility Bill (electricity, gas, water, or landline phone bill) 

 

The secondary document must: 

  • Have an issue date within the last 3 months. We do not accept older documents. 
  • Be a full document with any sensitive information blanked out. 
  • Clearly display your full name and current residential address. It is important to note that PO Boxes will not be accepted as a residential address. 

 

Corporate (KYB)

Required Company Documents:

  • Certification of registration/incorporation  
  • Company extract/articles of association 
  • Company proof of address document: 
      • Such as a bank letter, bank statement, government-issued document, or utility bill (electricity, gas, water, or landline phone bill) 
          • Must have an issue date within the last 3 months. We do not accept older documents. 
          • Must be a full document with any sensitive information blanked out. 
          • Must clearly display the company name and current principal place of business address. It is important to note that PO Boxes will not be accepted as a company address. 

 

Required Beneficial Owner* Documents 

  • Primary document for the beneficial owner/s as per the Individual Client Verification Checklist 
  • Secondary document for the beneficial owner/s as per the Individual Client Verification Checklist 

 

Note: Beneficial owner refers to any individual who owns 25% or more of the company shares.  We may require additional information/documents depending on the nature of your business.

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