Getting Started
What is Fiat?
Fiat is the currency that you carry around in your wallet and in your bank account. It is United States Dollar (USD) or Great British Pound (GBP) or Honk Kong Dollar (HKD) – you get the idea.
When we refer to Fiat deposits or withdrawals, that means that you can deposit a currency such as USD into our platform, trade and then withdraw USD to your bank account.
In more crypto terms, MEX Digital, offers a Fiat on-ramp (deposit) and off-ramp (withdrawal). This is a fantastic feature that is not offered by many other exchanges.
In more technical terms, Fiat money is government-issued currency that is not backed by a physical commodity, such as gold or silver, but rather by the government that issued it.
Read More:
Getting Started
- Registration Complete but I cannot trade?
- What is Identity Verification / KYC?
- How long does verification / KYC take?
- Unsupported Countries
- Fiat Supported
- What is 2FA?
- How to Create an Account (Sign-Up)
- What is Fiat?
- How to check account verification status?
- How do I link a bank account?
- Supported Cryptocurrencies
- What are your business hours?
- What if my camera is not working?
- How do I contact support?
- Whitelisting emails from MEX Digital
- Unable to Receive Email
- What documents do I need for account opening?
- Why is my account registration and/or verification rejected?
- How can i verify my source of funds?
- How to add a nominated bank account?
Account functions
Withdrawals
- How to withdraw FIAT to a bank account?
- How do I Withdraw Crypto?
- My Withdrawal is Missing?
- Why has my FIAT withdrawal not arrived?
- Will my bank charge me to receive the funds from MEX Digital?
- Which method will my Fiat withdrawal request be processed?
- How long does it take to process a Fiat withdrawal?
- Do you have a minimum and maximum withdrawal limit?
- Crypto withdrawn to an external wallet
Finance
Privacy and Security
- Why Does Choosing A Regulated Entity Matter?
- 2FA Authenticator App Error
- Move Google Authenticator to a New Phone
- How long will you keep my data for?
- Is my information safe with MEX Digital?
- How to protect my account / Increase security?
- Is MEX Digital regulated?
- Security & Regulation
- Account Compromised | Unrecognized Activity
Funding
- How to Deposit Fiat?
- How long will my Fiat deposit take to reflect in my account?
- How to buy Crypto with Fiat?
- How long will the Crypto take to reflect in my account?
- How to buy Crypto with Crypto?
- Deposit Address
- Deposit is Missing
- Why is deposit /payment order reference important?
- Will my bank charge me for sending funds to MEX Digital?
- I have a joint bank account, can I deposit to my individual trading account?
- Do you have a minimum deposit requirement?
- How long will my Crypto deposit take to reflect in my account?