How to Create an Account (Sign-Up)

Creating an account requires you to submit your name, email address, password, phone number, and country of residence.  This will allow you to deposit and trade Crypto. However, as a regulated exchange, we are mandated to verify your identity before we can upgrade your access and allow to withdraw & deposit Fiat.
    
Please ensure you submit appropriate KYC verification documentation as per the instructions below.

Step One:
Please register to begin creating an account & submit your email address, phone number, and password, as well as agree to our Terms and Conditions.

Step two:
Provide your country of residence and mobile phone number to request for a One-Time Password (OTP).  A text message will be sent to your phone with OTP for verification. Enter OTP code to complete registration then you will be able to login to MEX Digital.

Step Three:
Verify your email by clicking the link that you got in your inbox to activate the account and start trading.  

Note: at this point, you will have an 'unverified' account which means you can only deposit and trade Crypto.

To elevate your access to withdraw and deposit Fiat, you will need to go through our KYC process.  Please ensure to submit appropriate KYC verification documentation as per the instructions below:

1. Proceed to 'Identity Verification’ to begin KYC process.
2. Follow the prompts to fill in the required details.  At this stage you will be required to provide a Valid Proof of ID and Proof of Address (optional).

If you have any issues with the required documents, please contact our Customer Support. 

Notes about KYC and how it is related to what you can trade:

• If you only submit your Proof of ID (without an embedded address) and pass that verification, you will be able to deposit and trade in Fiat and Crypto, however, can only withdraw in Crypto.
• If you submit your proof of ID (with an embedded address) or both proof of ID and proof of address and pass that verification, you will be able to deposit, trade, and withdraw Crypto and Fiat. 

Note:
MEX Digital does not offer our services to nationals of the USA and Japan.
MEX Digital does not offer our leveraged products to clients residing in Australia.
MEX Digital does not offer our services to applicants residing in the USA, Japan, and OFAC Sanctioned countries.