The Best Customer Support in the Crypto Industry

We pride ourselves in providing the best customer service in the crypto industry from constantly updating FAQs to innovating new ways to communicate with our customers.

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If you still have unanswered questions, please contact us! We are happy to help.

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We are always looking for more ways to improve. If you find any bugs or have suggestions for improvement in any area on our website or platform.

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We will be updating our FAQs as often as possible to ensure your questions are answered as easily as possible. Please visit our FAQ section and search for a keyword related to your question.

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MEX Digital Pty Ltd (ABN 54 645 164 209) is registered as a Digital Currency Exchange with AUSTRAC (Registration No. 100724469) through which we offer our Spot products.

Risk Warning: Purchasing, holding, and trading digital financial assets may not be suitable for everyone as there are risks involved, therefore, seek professional financial advice from a suitable and licensed financial advisor before investing. We are not a financial advisor, and all services are provided on an execution only basis. We do not issue advice, recommendations, or opinion in relation to acquiring, holding, or disposing of any digital financial asset. Under no circumstances shall MEX Digital be liable for any loss or damage to any entity or person for any damage or loss resulting from or caused by and relating to any transactions. The information on this site is not directed to the residents of the United States, Japan or any particular country and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local laws or regulations.